Vinyl Casino Review

At Vinyl Casino, you have 2 options for a welcome bonus. When you join the casino, the very first question will be which welcome bonus you want to choose. You can choose one of the following or decide not to get a welcome bonus at all.

• 100% up to C$750 + 200 bonus spins + 1 Bonus Crab
  

or

• 10% cashback for live casino

If you plan to play slots, you can opt in for the first choice. If you're a live casino player, you can choose the cashback option.

The deposit bonus is quite extensive and also well-suitable for high rollers. You can get up to C$750 with this bonus. The minimum deposit is C$30, which is a bit on the higher side but still an industry standard.

Free spins are credited in batches of 20 for the next 10 days. You must remember to claim each batch once it's available, or otherwise, they will expire. You also get 1 Bonus Crab credit, a random ticket which can get you additional spins, bonus money or casino shop coins.

When it comes to wagering requirements, they don't look very good. You have to wager the initial deposit amount and bonus 35x. This is much more than the average wagering in Canada. In addition, the winnings from bonus spins carry a 40x wagering requirement. In addition, you only have 10 days to meet the wagering requirements.

Welcome cashback also comes with some downsides. It is strictly tight to only the first deposit amount. The minimum eligible cashback amount is C$7.5, and the maximum is C$300. Considering the minimum, depositing a small amount doesn't make much sense. Also, only losses that happen 48 hours after the first deposit count towards the cashback.

At first, I was happy to see these welcome promotions. It's always nice when there are different options. But after having a closer look at the terms, I decided not to pick either of them. Meeting the wagering requirements and short time limits would just keep me busy. If you know you're going to play a lot and you have the budget for that, you might like this bonus. If you like it stress-free, you will skip this one.

Significant terms and conditions

• New players only, 18+.
• Opt-in for deposit bonus or cashback.
• Minimum deposit: C$30.
• Bonus spins in batches of 20 spins/day.
• Wagering requirement: 35x (D+B).
• Bonus spin wagering: 40x.
• Max bet while wagering: C$7.50.
• Cashback 
• Cashback bonus valid for 48 hours.
• Game weightings apply.

Please gamble responsibly.

Vinyl Casino bonus crab

When you join in and take the welcome bonus, you get a Bonus Crab credit. You can also get them when you make your first deposit of the day.

Bonus Crab credits are used in the special Bonus Crab feature. This extra bonus can catch you bonus money, free spins and coins for the casino shop.

Extra and no deposit spins

Welcome bonus rewards you with 200 bonus spins. Now the mystery is, where can you use these spins? I had to approach customer support about this because the answer was not clearly visible on the site. I was given an answer: Once you accept the bonus spins, you will find out what you can use them for. 

Honestly, sounded a bit fishy to me. Also, whether you would get each batch of 20 spins to a different game remained unclear. There is a place for some improvement of welcome bonus terms here from the casino side.

VIP / Special promotions

Vinyl Casino has a very typical VIP programme. It serves the best high rollers; the more you play, the more benefits you will enjoy. 

Everybody automatically joins the VIP programme and starts from the bronze level. There are five levels in total, from bronze to platinum. The benefits include exclusive promotions, 24/7 live chat support, negotiable withdrawal limits, invitations to special events and more.

Vinyl Casino's game selection is not that big, but it has a great variety of games. At the time of writing this review, the casino was still relatively new, so we'll probably see more selections in the future. The game selection also appeared bigger than it actually was. This can be because not all the games are yet available for Canadian players. 

The casino lobby is very clear, and you can browse through 9 different categories. Not having a massive game selection is also a good thing, especially when it comes to usability. All the games load fast, and you can scroll down the page quickly.

Many popular titles are available, such as the many adventures of John Hunter, every fish game lovers Big Bass Splash with its latest versions and history-themed Rise of Olympus. By looking at the latest additions, the game selection is also up to date.

Jackpots can be found on their own page, so you won't see the option in game lobby's categories. There are plenty of specials too, and they are definitely worth checking out.

I was happy with the game selection, and I think it offered great variety. There were many different themes in the slots and plenty of game tables to choose from. The cartoonish theme makes the game lobby look very clear, and the whole page setup is highly user-friendly. All kinds of players have been well considered, and I'm sure everyone will find something they like here.

Desktop game information

• Games: 1000
• Slots: 600
• Table games: 200
• Jackpot games: 150

Vinyl Casino's live casino won't disappoint you either. Among the top-rated games, you will find Crazy Time, Mega Roulette, Video Poker and Boom City.

The live game selection focuses a lot on entertainment games. It suits well the happy cartoonish atmosphere of the casino. If you like game shows, you are going to love this live casino.

Classic table games can also be found in all its luxury. Anything from roulette and blackjack to poker and dice games is available.

Live game information

• Total number of live casino games: 50

The mobile version of Vinyl Casino is excellent and works very well. A lot of attention was given to the mobile casino, which works wonders.

The mobile casino is effortless to use. You can find the game categories and different sections easily. Nothing is more frustrating than spending time trying to find the essential functions. Here you will not face that problem as everything is well placed.

Making deposits and withdrawals goes smoothly. You can see all the important details on your profile, from bonus balance to casino history.

I would choose Vinyl Casino's mobile version over the desktop one at any time. It is so handy to use, and I love how the theme sits nicely on my device's screen. I also appreciated the readable font size and well-thought-out colour scheme. This is a mobile casino at its best.

Vinyl Casino offers most of the usual payment methods, including cryptocurrencies. The minimum deposit is C$10, which is quite good. However, it is good to note that not all deposit methods offer this limit; for some, it can be as high as C$30. Also, there are restrictions on claiming bonuses with other deposit methods. Make sure you check if your chosen method is eligible for bonuses before making a deposit. 

Deposits are easy to make by pressing the coin sign next to your profile button. This leads you directly to the deposit page, where you will choose your preferred method. Deposits are instant, and you won't have to wait for the money to appear in your balance. 

Withdrawal limits depend on your VIP level. Once you reach the Gold level, you will be able to negotiate a suitable withdrawal limit for yourself. You will also have to go through the verification process before your first withdrawal can be accepted. 

All in all, payments are not made complicated at Vinyl Casino. Everything works nicely, and if you need any assistance with the transactions, 24/7 support is at your service.

Depositing methods

Withdrawal methods

Withdrawal times

• Wire transfer: 3-4 working days
• Bitcoin: 0-1 working days
• Interac: 1-3 working days
• ecoPayz: 1-3 working days
• MuchBetter: 1-3 working days
• Jeton: 1-3 working days
• Ethereum: 0-1 working days
• Litecoin: 0-1 working days
• Dogecoin: 0-1 working days
• Mifinity: 1-3 working days

Vinyl Casino offers email and live chat support. The only issue I found was where to find them. The live chat button is missing entirely, and email support was also not easy to find. They have created a very good Help Centre. I soon discovered that the email and live chat options can be found there. Just click any topic, and at the bottom of the page, you will find the buttons to follow. 

I put the live chat on a test and contacted them on a few different occasions. The response time was very fast, no matter the time of the day. The response itself could have been more professional. It left me with a feeling that the agents didn't really know their casino. They were also not willing to find out better if they were unsure about the answer. 

Although there are things to improve in their customer support, being available 24/7 is a plus. Many casinos claim to have round-the-clock support, but they don't have it. Once Vinyl Casino is up and running well, I hope the quality of their service also improves.  

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Vinyl Casino has a standard KYC process that is compulsory for each player. You won't be required to verify your account right away, but you will have to do it at the time of your first withdrawal.

I tried to ask if it is possible to get an early verification done right after opening my account. Unfortunately, this wasn't possible. It means you have to wait for the casino to request your verification documents. This will happen when you make your first withdrawal request unless they detect some unusual activity in your account. 

These documents include proof of identity and proof of address, among others. The casino will specify what documents are required from you. 

Vinyl Casino is licensed by the government of Curaçao. This means that this regulating body is watching over the casino's operations. It has to follow strict rules and regulations. These are all there to protect the players. 

I didn't come across anything that would have made Vinyl Casino an unsafe place to gamble. Rabidi N.V. is a long-time operator in the market and has always held a trustworthy reputation. All the elements that bring security to the site are in place. You will not have to face any issues. 

Safe gambling is also related to responsible gambling. Remember that gambling should never be used as a way of making money. Only gamble with what you can afford to lose and set limits to your account. Unfortunately, Vinyl Casino does not offer any tools to set limits for your account. If you want to use the self-exclusion option, please don't hesitate to contact the casino through their support channels.