Regals Casino review (CA)

By Milla Gustafsson. Updated:

Regals Casino was a site that offered an excellent collection of games and great sports betting service. Unfortunately, the casino has closed its doors.

How Regals Casino looked like

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Casino overview

3.4
Bojoko rating

License: 🇨🇼 Curaçao

Pros:

➕ Excellent game selection and filters
➕ Very user-friendly site
➕ Plenty of payment methods

Cons:

➖ No responsible gaming tools
➖ Heavy wagering requirements

 

Mastercard Visa Paysafecard
Wire transfer Skrill Bitcoin

Regals Casino opened its doors in December 2020 and has since offered a wide variety of games to Canadian players. The site includes both casino and sports betting, making it a very versatile place to be. Everything works in a secure environment and Curaçao Gaming Authority oversees the casino's operations.

Behind the casino is Altacore N.V., a company that has a few other casinos too. They all come with different themes and Regals represents a very classic royal setting – suitable for even a king, as its name refers to. However, the site focuses more on ease of use than playing too much around the theme which is not a bad thing at all.

At first, Regals looks just like any other casino on the market. However, diving deeper reveals the true potential of this well-designed casino site. My favourite part was the game lobby and how it was organized. The unique filter feature made some long-forgotten slot favourites pop on the list. I really had a blast refreshing old memories with some great classics that too often get left behind when the latest titles take the spotlight.

This is a crypto-friendly casino and there are many convenient payment options available. Unfortunately, responsible gambling tools were missing completely. I cannot hide my disappointment at this and it did affect my final score. The lack of a proper FAQ section added up to my already triggered concerns, and it was very difficult to get over these deficiencies on the site.

But if it was all about just playing some quality games on a very well-designed platform, I would come back here anytime. I guess you could say I was both frustrated and entertained.

Regals Casino has closed its operations and doesn't accept any more new players. You can still read the full review of how the casino was, and check out our other online casinos.

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Regals Casino first deposit bonus

Regals Casino is offering quite a big welcome bonus for all new registered players. It is well worth considering claiming this offer as it consists of the following:

New players only, 18+. Minimum deposit: C$30. Wagering requirement: 35x B+D. Bonus will expire in 10 days. Only certain slots wager 100%. Restrictions on slots to play with active bonus. Free spins credited 25 spins/day. Full and Bonus apply. Play responsibly.

Regals Casino has a great bonus offer for all new registered players and it consists of the following:

  • 100% bonus up to C$700 + 50 Free Spins

However, the bonus terms are where it gets tricky. A minimum deposit of C$30 is definitely on the higher side and not ideal for all customers. A wagering requirement of 35x is for both bonus money and deposit, so that makes it quite an amount to wager.

To make it even more challenging, you must meet all these requirements in 10 days. Not forgetting that only slots wager 100% and all other games 0%. And tons of slots are listed that are not part of the bonus. That's a pretty strict set of conditions there.

Okay, it isn't the worst welcome bonus we have seen but it doesn't rank among the most attractive ones either. Even though it's a typical welcome bonus, I wouldn't hype it too much.

The other offers at the casino come with very similar terms. You can get reload bonuses, and 10% weekly cashback is also available. If bonuses are something you are looking for in a casino then Regals Casino has all the usuals for you to redeem. Just remember to read carefully the bonus terms and conditions before accepting any offer.

Significant terms and conditions 

  • New players only, 18+.
  • Minimum deposit: C$30.
  • Wagering requirement: 35x B+D.
  • Bonus will expire in 10 days.
  • Only certain slots wager 100%.
  • Restrictions on slots to play with active bonus.
  • Free spins credited 25 spins/day.

Extra and no deposit spins 

On your first deposit, you can enjoy the welcome bonus spins:

  • 50 free spins for Book of Sun

You must activate the spins in your account within 24 hours of making your first deposit. Once activated, you will be given 25 free spins for 2 consecutive days.

Book of Sun is an Ancient Egypt-themed slot from Booongo and it's a great game to play your bonus on.

At the time of writing this review, there were not many other free spins offers available. But you never know, maybe they will add some juicy weekly bonus spins also to their promotions. Therefore, it is worth checking out the promotions page at Regals Casino frequently, to see if any new offers have been added.

VIP / Special promotions 

Regals Casino has a VIP program which everyone is welcome to join. The first level can be achieved after you have reached C$1,500 in total deposits. You will then be eligible for 10% weekly cashback.

Depending on your VIP status, you will also start enjoying other benefits. These include special offers, lower wagering requirements for bonuses, VIP service and easier withdrawals.

Compare Regals Casino bonus

Is Regals Casino's welcome offer amazing or just so-so? Choose a casino and compare the bonus to other sites.

Bojoko rating 4
1st deposit bonus 100%/C$200 + 75 bonus spins
No deposit bonus -
Min. deposit C$50
Wag. req. (bonus) 35x (D+B)
Wag. req. (spins) 45x
Max cash out Unlimited
Bojoko rating 4.1
1st deposit bonus 100%/C$300 + 70 bonus spins
No deposit bonus -
Min. deposit C$30
Wag. req. (bonus) 45x (B)
Wag. req. (spins) 45x
Max cash out Unlimited

Regals game suppliers

NetEnt Microgaming Yggdrasil Betsoft Play'n GO iSoftbet Thunderkick
NetEnt Microgaming Yggdrasil Betsoft Play'n GO iSoftbet Thunderkick
Evolution Gaming Pragmatic Play Ezugi Asia Gaming

The game selection at Regals Casino is well-prepared and packed with quality titles. Although it's not the biggest selection, with only 2,200 games in total, it still offers a vast variety of games.

The game lobby opens up with a clear view and you have 8 main categories to choose from. What I really liked was the special Collection filter where you can choose among the following:

  • High Volatility
  • Win multiplier
  • Tumbling reels
  • Pays both ways
  • Stacked-symbols
  • Pick bonus
  • Megaways

I love filters and the more there are the more I enjoy playing at the casino. Regals kept me interested for a lot longer than I thought it would. Playing around with the filters gave me lots of game options. Some of the titles would have been lost in a long list of games but with the help of filters they jumped to the top of the list.

If you like that kind of exploring and trying out new titles, Regals is the place for that. I strongly recommend choosing different categories and filters to see what pops out of the list. Within the selection, I discovered classics such as Shield of Athena and Gemix, which I had almost forgotten about.

In addition to slots, there are also plenty of table games and jackpots to choose from. Both categories are actually very well represented and I like how inviting Regals is to all types of players. This is similar to a buffet, where all types of people can find something to their liking, from picky eaters to those with an adventurous palate. Regals offers something for everyone, no matter what their preference.

Desktop game information 

  • Games 2200
  • Slots 1650
  • Table games 130
  • Jackpot games 270

Regals Casino keeps the selection consistent and of the highest quality throughout the game catalogue. As a result, the live casino is well designed and brings the best tables to the site.

There is a very interesting selection of table games from some of the top providers in the live game genre. The legend Evolution Gaming together with its little brother Ezugi, the versatile Pragmatic Play and the world-class Asia Gaming provide the finest live titles here.

From more than 130 options, everybody will find their favourites. There are many options and variations for classic roulette, easy-to-play but hard-to-win blackjack, dice game enthusiasts' very own craps and the ever-popular poker. A number of fun and thrilling game shows are available as well.

Everything worked smoothly when I tried out some games. The seamless video stream was of the highest quality and I didn't have to settle for anything less even when playing on mobile. I was truly delighted with the gambling experience and felt like I had a real-life casino in the palm of my hands.

Live game information 

  • Total number of live casino games: 130

Mobile gambling has taken over desktops over the past few years. That's why a high-quality mobile casino is crucial to any quality site. Regals has put on its A-game when creating the most user-friendly and well-functioning mobile version of its casino.

This version is very easy to use and it had all the key elements in it. I could easily access my own account, make deposits and play different types of games. I did not experience any issues at any point and I think the mobile version was very well implemented.

They don't have a separate app, so you save space on your device and you can easily access the casino through your web browser. Being highly compatible, the site scales well even for older device models.

Furthermore, Regals has also ensured an amazing level of user convenience by creating a platform that is easy to navigate and understand. This mobile casino will not disappoint you and you will have a top-notch gambling experience. Excellent work from Regals.

When you first create your account, you will be able to choose C$ as your currency. This is a crypto-friendly casino and it accepts the most common cryptocurrencies.

The minimum deposit is C$25, but remember that you need to deposit at least C$30 to claim the welcome bonus. Minimum withdrawal is C$20-30 depending on the chosen method. I like that the withdrawal limit is set quite low. However, you can only withdraw up to C$400 in a day and C$10,000 per month and especially the maximum daily limit is extremely low.

It's also pertinent to note that if the amount of bets from the player's real balance at the time of withdrawal request is less than three times the deposit, the casino has the right to withhold a commission of up to 10% of the withdrawal amount.

Otherwise, banking is a fairly straightforward process in Regals. By choosing one method for both directions, you can enjoy fast and secure transfers.

Depositing methods

MastercardVisaPaysafecardBitcoinNeosurfMuchBetterInteracEthereumLitecoinDogecoinMifinity

Withdrawal methods

Wire transferSkrillBitcoinMuchBetterInteracEthereumLitecoinDogecoinMifinity

Withdrawal times 

  • Wire transfer 3-4 working days
  • Skrill 1-3 working days
  • Bitcoin 0-1 working days
  • MuchBetter 1-3 working days
  • Interac 1-3 working days
  • Ethereum 0-1 working days
  • Litecoin 0-1 working days
  • Dogecoin 0-1 working days
  • Mifinity 1-3 working days

Considering how much effort casinos usually put into their customer support, I was a bit surprised that Regals did not have a FAQ section on their site.

Thus, I decided to test live chat. Since there was no other information, I had a lot to ask. I went online a couple of different times to see how fast they are able to reply to Canadian players.

I am happy to say that the response time was fast, within a few minutes, every time. The agents were always extremely professional and they could answer my questions in depth. Although it worked well, they should really consider adding a proper FAQ section as not everyone wants to spend their time chatting with an agent.

  • Email support: ✅
  • Live support:
  • Phone support:

In order to prevent underage gambling, money laundering and fraud, Regals Casino will carry out a standard customer verification process. This also adds another layer of security to your transactions which is an important factor in today's world.

You will have to verify your details at the latest on the time of your first withdrawal. But you can also request an early verification. This can be done by contacting either the live chat or sending a direct email to the casino's financial department.

The verification can take up to 24 hours and in some cases, Regals Casino can also ask for further documents from the customers. I always suggest getting verification done and over with right away. It will save you time and effort when you do your first withdrawal.  

Regals Casino is licensed by the Government of Curaçao. This means that this governing body regulates the casino's operations and sees that everything works as it should. The site itself has all the security measures in place, so you won't have to worry about that.

Regals Casino talks nicely about responsible gaming on their dedicated information page. Unfortunately talking nicely and actually providing limiting tools for players are two different things. There are no tools available at Regals and this struck me quite a lot. Even the cool-off period and self-exclusion must be handled by customer support.

This is not only disappointing but also concerning. I personally always set limits and that's the first thing I do when joining a new casino. It's so easy to lose track in the middle of entertainment and I want to be on the safe side.

My overall experience at Regals was very enjoyable, but the lack of responsible gaming tools lowered my final score quite a bit.

Always remember to set your own limits and stick to your budget. Gambling is best when it's fun and it doesn't create a financial burden for you. Remember to stop when you have even the slightest feeling that gambling is getting out of your hands.

 

 

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About the author

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Milla Gustafsson

Reviewed by:

Milla Gustafsson
After working with casino content for a good few years, Milla now puts her heart into writing detailed articles that speak from player to player. She will investigate the smallest details and provide honest reviews.

Methodology

This review was made independently by Bojoko’s casino expert. Rating score is based on both quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.

The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

See the full review methodology here.

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