- Colourful and responsive site
- Many great developers are available
- Playing on your mobile is easy
- Could use more games
- Withdrawal was on the slower side
Jaak Casino (CA) is a fine addition to the Tau Gaming family and it is proving to be a valuable asset in the gambling industry.
This casino brand is powered by the Aspire software platform, which is a well-known name in the industry. Jaak Casino is available in four languages including English, German, Norwegian and Finnish.
Jaak Casino brand provides a collection of different games to all players. There are slots, table games, scratchcards and more available for their Canadian customers.
The casino holds a license from Malta Gaming Authority and United Kingdom Gambling Commission. This makes them reliable place to play.
Jaak Casino has a colourful website with all its games and most of the site functionality available right on the homepage. The site loads fast and is responsive. Registration with the site involves only two quick and straightforward steps, and the banking options are also pretty familiar. Jaak Casino offers a 100 percent deposit as a bonus with 25 free spins. However, the casino has a relatively small number of games, the site design is not unique in any way, and the customer service is not available for 24 hours.
Players at Jaak Casino will enjoy bonuses and promotions as soon as they create an account and make their first deposit. First deposit will bring a nice C$200 cash bonus + 100 free spins.
Steps to claim your bonus:
- Go to Jaak Casino
- Open your new account
- Make your first deposit (minimum C$10)
- Use bonus code: 100BOOK
- Claim 100% bonus up to C$200 + 100 free spins
Like many modern casinos, Jaak Casino offers their new players 100 percent of their first deposit as a welcome bonus. However, the limit of this bonus is C$200, which I consider being a little low compared with what other casinos offer. The bonus has a wagering requirement of 35 times the bonus, so here we are hitting an average score. I am used to 35 times the bonus without including the deposit and, in the worst case, 40 times the bonus. To make it difficult to satisfy, all table games, video pokers, and many slot games are excluded from satisfying the wagering condition. Even the free spins have the same stringent condition as the bonus and can only be used on a single slot game.
The bonus has a code that I could have used to claim it when making a deposit, but I decided not to claim the bonus.
First deposit bonus code
Jaak Casino's first deposit bonus code is 100BOOK.
Significant terms and conditions
- New Canadian players only, 18+.
- Minimum deposit for bonus: C$10.
- Max bonus amount: C$200.
- Wagering requirement: 35x (B).
- Bonus code needed: 100BOOK.
Please play responsibly.
and bonus terms apply.
Extra and no deposit spins
The extra spins are plentiful at Jaak Casino. You will receive your first 100 on Book of Dead, as a part of your welcome offer at this online casino. As a regular player, you will get many more extra spins, so make sure that you won’t miss any of them.
VIP / Special promotions
The are 7 different stages in Jaak Casino VIP programme:
- New member: Get 35 reward point redemption rate with fast cash out process and a Birthday bonus.
- Bronze VIP: 25 Free Spins + VIP Live tournaments
- Silver VIP: 50 Free Spins + VIP Live tournaments
- Gold VIP: 50 Free Spins + 50% Extra Bonus, VIP Live tournaments
- Platinum VIP: C$50 Bonus on first day, Bonuses on all deposit on day two and exclusive cash back offer on day three and EXPRESS payments
- Premium VIP: C$50 Bonus on first day, upgraded bonuses on all deposit on day two and Personal offer from your personal account manager and EXPRESS payments
- Prestige VIP: C$100 Bonus on first day, 50 free prestige games on day two and Personal offer from your personal account manager and EXPRESS payments
There are a lot of different games at Jaak Casino. To be more precise, there are over 1,000 variations of slots, casino games and scratch cards.
Online video slots are the most common and they provide some of the most popular names in the online industry. Some of those games are: Starburst, Gonzo’s Quest, Thunderstruck II and many more. Just scroll down the homepage and you will see all the available games.
You can search games by browsing the categories or searching them by name or developer.
There are just above 500 games on Jaak Casino. Most of these games are slot games, but there are also many scratch cards and table games. The slots machines might not be so many compared with what is available in some other casinos, but they are high-quality games. The moment I visited the homepage, I instantly saw many popular games like Reactoonz, Starburst, Rich Wilde and the Book of Dead, Gonzo's Quest, and Aloha Christmas. Most of the games are from well-known game providers like NetEnt, Microgaming, Evolution Gaming, NexGen, and Play N Go.
I am happy I can search for games both by the game's name and by the name of the provider. I decided to play Fruity Friends, and I was impressed with the game's loading speed and responsiveness. Apart from slot games, Jaak Casino also has many scratch cards and a few table games. Their table games consist majorly of different variants of roulette, blackjack, and baccarat. Just like the slots, the table games have high quality. They load fast, and they are responsive. But I think the site should have more table games and add some live dealer games to their game selection.
Desktop game information
Desktop game providers
If you enjoy the Jaak Casino's games, you are in luck, because Jaak Casino also provides these for mobile devices.
All of these games are available across desktop, mobile and tablet. One of the most amazing things is that these games have the demo version, where you can play for fun before you actually deposit any real money.
You don't need to download any apps to play. Just open the casino website on your mobile browser and you are good to go.
The mobile site and the desktop site are very similar. Non seems unique with games packed at the homepage, non-impressive navigation, and too many stories. But apart from the appearance, the mobile site loads very fast, and it is responsive. There is no mobile application for Jaak casino, but the site does not require one. It will open on the browser of mobile devices. All the desktop site's games and functionality are available on the mobile site, and the site is supported by all major computer platforms. At least, I tested it on my android tablet and iPhone, and the site functioned perfectly on both.
Mobile game information
Mobile game providers
Live games are not available at Jaak Casino Canada.
Live game information
Total number of live casino games: 0
Live game suppliers
Responsible gambling and safety of players is a top priority for Jaak Casino. The casino uses encryption technology to keep all player data protected. They also want to take care of players and understand that gambling might cause problems to someone.
All customer service people have received GamCare Social Responsibility and Interaction training. Jaak Casino also have several tools in place for players if any problem gambling behaviour is experienced:
- Deposit limits
- Cool off period
- Self exclusion
- Reality check
Feel free to contact Jaak Casino customer support team 7 days a week from 6:00 - 23:00 GMT. You can reach out by email or live chat.
I love the speed at which the support agents of Jaak Casino respond to queries, but I was disappointed that the live chat option is not available 24 hours a day. The feature is only enabled from 6H00 to 23H00 GMT. That seems to be fair enough, but unfortunately, it wasn't the best time for me. Those seven hours that the feature is off are actually the time I love visiting Casino. Converting to the Canadian time means the live option is not available from 6 PM to 1 AM. What better time can people try to relax and gamble?
But when I eventually chatted with the customer agent, I was satisfied with the way he responded. I didn't have to wait in a long queue before I was attended to. The agent who chatted with me was friendly, helpful, and professional.
The e-mail option was also effective. I got a response to my e-mail the same day, and it was also very helpful. I love how the FAQ section was structured and how detailed the answers provided in the section are. Although the section may not be enough to solve all the problems that a player can encounter while using the site, when combined with e-mail and live support, I believe it gives the site an excellent support system.
English, Finnish, German, Norwegian
Email support languages
English, Finnish, German, Norwegian
Live support languages
English, Finnish, German, Norwegian
Phone support languages
Jaak Casino hold a Malta license and UK Gambling Comission license, and thus is obliged to verify all player accounts. Before player verifies the account, no withdrawals can be made. The casino kindly asks players to prepare to send them the following documents:
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of Payment Method
The KYC documents required by Jaak Casino are similar to what other casinos under the UK Gambling Commission regulation are asking for. The primary documents are proof of identity, proof of address, and proof of account. I am happy that there is a section on the site where these documents can be uploaded. So, I don't have to send it through e-mail. I always have these documents with me, so I uploaded them as part of my registration process even though it is not necessary then. The documents were verified the following day, which I consider to be very fast.
Jaak Casino offers Canadian players a wide selection of common deposit and withdrawal methods. Using these is easy, safe and fast.
The major banking options at Jaak Casinos are credit/ debit cards, e-wallet services, prepaid cards, and bank transfers. I made a deposit through my MasterCard and, as usual, the money reflected in my Jaak Casino account immediately. There were no charges. Also, when I requested a withdrawal, the casino did not charge me. However, my withdrawal took four days before the money got to my bank account. That is just an average time I have experienced with other casinos. So, I can say their banking system is neither superb nor bad. They are just an average casino, as far as banking is concerned.
Mastercard 3-5 working days, Visa 3-5 working days, MuchBetter 2-3 working days, Interac 2-3 working days, Jeton 2-3 working days
I am a professional writer who has massive experience in playing and reviewing casino games. I have been in the business of reviewing casinos both online and offline for a very long time that I think it is safe to regard my opinion as an "expert's opinion".