ICE Casino review (CA)

ICE Casino's bonus package comprises four tiers in total, with the ultimate potential benefit being C$1500 + 330 free spins! So, how does it work in practice? Below, you'll find examples of the highest possible bonuses for each step:

• 1. deposit: 120% bonus up to C$300 + 120 free spins on Big Bass Bonanza
• 2. deposit: 200% bonus up to C$700 + 100 free spins on Starburst
• 3. deposit: 100% bonus up to C$200 + 25 free spins on Wolf Gold
• 4. deposit: 100% bonus up to C$420 + 25 free spins on Book Of Rebirth

Let's delve a bit deeper into the terms and conditions of the bonus.

First and foremost, at ICE Casino, there's no time for hesitation – everything needs to be done quite swiftly. The bonus must be activated within at least four days of opening your gaming account; otherwise, it won't be available anymore.

Subsequently, you have five days to deposit each bonus tier, or you'll no longer be eligible for that specific bonus. For example, if you make your second deposit six days after activating the bonus, you won't qualify anymore for the 2nd deposit bonus; instead, you'll be considered eligible for the 3rd deposit bonus. 

The same rush is with wagering as the ICE Casino underlines: "If you fail to fulfil the wagering requirement for this bonus within 5 days of it being credited, you will automatically forfeit this bonus." Wager requirements are x40 for deposit + bonus and x35 for free spins. 

Personally, I'm not a fan of ICE Casino's bonus terms. The site generates a sense of urgency for players, leading to impulsive decisions. However, for those who maintain their limits, this might not pose challenges.

The exclusive offer of 60 no-deposit free spins through Bojoko is, of course, a nice feature. Do note that the no-deposit spins become active only after you've completed the KYC process, meaning a successful verification of your user account.

Significant terms and conditions

• New registered players only.
• Minimum deposit: C$10
• Wagering requirement for bonus money: 40x (bonus + deposit).
• Wagering requirement for bonus spins: 35x.
• Max transfer for the money bonus is x5 from the bonus amount received.
• Bonus valid for 5 days.
• Maximum bet limit C$5.
• Maximum wager limit C$5.
• No-deposit spins awarded after completing user verification.
• Game weightings apply.

Please gamble responsibly.

VIP / Special promotions

ICE Casino offers many exciting features in its VIP/Loyalty programs. As a loyal member, you can relish various benefits, including cashback, reload bonuses, and special birthday gifts. 

You'll climb the VIP ladder with every C$10 wagered, starting from the beginner level and aiming for the VIP Diamond status at the top.

Additionally, ICE Casino offers a High Roller VIP status achievable by activating a bonus and making a substantially larger deposit.

ICE casino promo code

You don't need a separate promo code to claim the bonus at ICE Casino. You can access the bonuses simply by creating an account and making your first deposit.

I immediately enjoyed ICE Casino's 3500+ games from 40+ quality providers encased in a breezing theme. The lively atmosphere and clear category navigation make exploring the splendid selection from major developers easy and fun.

The carefully constructed lobby is eye-catching and makes it easy to select preferred games and categories easily. The main page provides a complete overview of slots, tables, and live casino options. Fifteen main categories plus "Providers" and "Themes" enable fast browsing and make it easy to find games you want.

In addition to handy quick links, ICE Casino provides a functional search bar where you can type the name of the game you want to play. As the cherry on top, ICE Casino offers options to click button called "I'm feeling lucky". 

This attribute will take you randomly to play one of the thousands of slot options, providing an opportunity to try out games you might not otherwise play. And if you don't like the game, you can simply check the box to return back to the home page and "try your luck again" if you want. I personally liked this little addition. 

Desktop game information

• Games: 3600
• Slots: 3000
• Table games: 200

Live casino action is the heart of the excitement, delivering real-time rewards to players.

ICE Casino offers a vibrant live casino experience featuring various captivating games. At the casino, you can experience live versions of classic games like Blackjack, Keno, and Mega Ball, along with exciting TV games like "Who Wants to be a Millionaire."

The live casino games are supplied by reputable companies such as Evolution Gaming, Ezugi, and SA Gaming, ensuring an immersive gaming experience.

In addition to the traditional live casino lobby, ICE Casino hosts a variety of real-time slot tournaments that are ongoing. In these tournaments, you'll find a leaderboard where you can climb towards the top with some good luck. The top performers receive cash prizes, making live tournaments a chance to secure real winnings.

Live game information

• Total number of live casino games: 240

Like all modern casinos, ICE works seamlessly on mobile so players can access real money games on the go. The ICE platform is available on iOS and Android smartphones and tablets through mobile browsers. 

The mobile experience provides a complete range of slots, table games, live casino games, and other options with interfaces designed for smaller touch screens. 

During my trial period, I noticed nothing specific I would have missed in mobile use. Opening an account, making deposits, claiming bonuses, and playing all went smoothly without any issues.

Players can deposit via cards, e-wallets, or online banking at ICE casino. Deposits process in real-time with no added commission charges.

For just a C$10 deposit, you meet the minimum deposit requirement and qualify for the first deposit bonus! This unique opportunity to claim a bonus with such a small deposit amount is anything but typical.

The minimum withdrawal requirement is highly reasonable, starting at just C$20. Additionally, players can enjoy the potential to withdraw up to C$30,000, offering substantial flexibility.

While ICE Casino offers flexible banking options and generally fair deposit and withdrawal limits, the information regarding these aspects is not readily available on the website. Personally, I would prefer that all information related to fund transfers be easily accessible and transparent. 

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard: 3-7 working days
• Visa: 3-7 working days
• Wire transfer: 3-7 working days
• iDebit: 1-3 working days
• Astropay: 1-3 working days
• Neteller: 1-2 working days
• Skrill: 1-2 working days
• ecoPayz: 1-2 working days
• Mifinity: 1-2 working days
• Bitcoin: 1-2 working days
• Ethereum: 1-2 working days
• Tether: 1-2 working days

You, as an ICE Casino customer, can obtain support through 24/7 live chat or email ticketing.  In addition to English, the support team includes agents fluent in French to serve as many Canadians as possible. 

The online chat option is easily accessible at the top of the ICE Casino website. Before the chat opens, the service provides frequently asked questions and answers. If you don't find help from these, you can chat with a professional.

Whenever I contacted the live chat, I received an instant response showing its speed and responsiveness. I felt like they knew the casino very well, and they were friendly. 

I can personally give a thumbs-up to ICE Casino's customer support. 

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Per its licensing, ICE Casino must confirm the accuracy of user information, either by their own prompting or when players voluntarily initiate identity verification.

You only need to provide your email address and choose a password to set up an account. Subsequently, you must supply the casino with all necessary details, including your birthdate, address, and phone number.

To verify your account, go to "Verification" on your profile and upload all the documents from the list.

These documents include:

• Photo ID
• Proof of address
• Proof of payment
• Source of wealth

Completing the KYC process shortly after account creation is advisable. This way, you ensure that your winnings' withdrawals proceed smoothly and without any issues.

From a technical point of view, we can say that ICE casino is legit. The website secures data with SSL encryption across its platforms. Payment operations are handled solely via encrypted servers for your safety during transactions.

Sadly, despite its remarkable qualities, ICE Casino could take responsible gambling more seriously. 

The site offers players the opportunity to set various limits on their gambling behaviour, such as:

• Activity limit
• Deposit limit
• Loss limit
• Wager limit
• Take a break

Unfortunately, setting these limits has proven to be quite challenging. The responsible gambling tools can be accessed through the profile settings page. Still, I recommend using a magnifying glass to locate the unusually placed grey "responsible gambling" link with very small text.