Our Casinoly casino review goes through the welcome bonus, game selection, withdrawal times and other key details. We also check if there is any no deposit bonus available.
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New players only, 18+.
Opt-in when registering for the casino.
Minimum deposit: C$30.
Bonus spins in batches of 20/day for 10 days.
Activate spins in 24 hours after receiving.
Wagering requirement: 35x (D+B).
Wagering requirement for bonus spins winnings: 40x.
Bonus valid for 10 days.
Max. bet while wagering: C$5.
Full terms and Bonus terms apply.
What Casinoly Looks Like
Here you can see what Casinoly looks like on a mobile screen.
Summary
Casinoly boasts a massive game selection mainly focused on slots, but it also has an impressive live casino. The user-friendly site is easy to navigate, and they offer sports betting too. Their customer support needs serious improvements still.
License: 🇨🇼 Curaçao
Bojoko rating
This review was made independently by Bojoko’s casino experts. Rating score is based on both quantitative and qualitative factors.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
Lots of payment methods available, including crypto
Cons:
Poor customer support
No responsible gaming tools
Heavy wagering requirements
Deposit Methods
Withdrawal Methods
Casinoly Quick Overview
Casinoly is owned by the well-known Rabidi N.V., which has many casinos in the market. The site looks nice and is easy to navigate. There are no issues with usability, and you will find it very player-friendly.
They have a massive game library, with a main focus on slots but a great variety of other games, too. The live casino is quite impressive and a real playground for live players. Also, they have sports betting and virtual sports, making this site a fully packed gambling place.
You are welcome with a few options as a welcome bonus, depending on whether you're heading to the casino or sports side. The bonus doesn't have the most favourable terms, so make sure to read them through before accepting any bonus.
It's a big casino which works best on the desktop version. The mobile version is fine, but you get a full experience when on a bigger screen.
There is still a lot to improve, and their customer support wasn't showing its best at the time of writing this review. With some good development Casinoly can perform better.
When you register to Casinoly, you will be asked to choose the welcome bonus you want. The standard casino bonus is
100% up to C$750 + 200 bonus spins
But you can also opt in for the sports bonus of
100% up to C$100
If you don't wish to receive any welcome offers, just choose to register without a bonus.
The minimum deposit for the bonus is C$30. The bonus spins are given at 20 spins a day batches for 10 days. The first 20 spins will be added to your account as soon as you've made the qualifying deposit. You then have to claim each batch of 20 spins within 24 hours of being available or otherwise they will expire.
The wagering requirement is 35x for deposit and bonus amounts. For bonus spins winnings, it's 40x. This is a bit on the higher side and could be lower. It's good to note that Neteller and Skrill deposit do not qualify for the welcome bonus.
Check the full bonus terms and conditions before accepting this offer. They are presented very clearly and give you all the details you need to know. You can then make the decision whether you think it's a beneficial bonus for you or not.
Significant terms: New players only, 18+. Opt-in when registering for the casino. Minimum deposit: C$30. Bonus spins in batches of 20/day for 10 days. Activate spins in 24 hours after receiving. Wagering requirement: 35x (D+B). Wagering requirement for bonus spins winnings: 40x. Bonus valid for 10 days. Max. bet while wagering: C$5. Full terms and Bonus terms apply.
Casinoly Promo Code
You don't need a bonus code to claim Casinoly's welcome bonus.
Compare Casinoly Welcome Bonus
Casinoly offers a very typical welcome bonus with a match bonus of 100% up to C$750 and 200 bonus spins. You can get a lot of bonus money from this offer and it can be nice for those who bet a lot. It's also great that there's a separate bonus for the sports side.
Looking at the terms, they're not the worst but not the best either. 35x wagering for both bonus and deposit is a bit heavy and you do need to consider that you need to wager quite a lot to cash out your winnings. It would be better if it were only for a deposit or bonus. The wagering of 40x for bonus spins winnings is pretty standard but also could be lower.
The good thing is that there are no limits on winnings. Once you meet the wagering requirements, you keep what you won.
Use our handy comparison tool below to see how this promotion compares with other casinos' welcome bonuses.
Casinoly has over 55 game providers handling their game selection. That's pretty impressive and brings a nice variety to the library. You get to enjoy some classics from leading providers, such as Evolution, Pragmatic, Play'n Go, Red Tiger and NoLimit City. However, you also have some choices from less-known smaller game houses, which are totally worth trying out.
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Casinoly has a great game selection from a good amount of providers. The selection has impressive variety as you can find almost any casino game you want.
You can choose among eight main categories or use the search bar. The search bar seems quite intelligent and recognizes many different search terms. For example, when you write crash, it finds you a whole bunch of crash games even if the game name does not have the word crash in it.
A look at the New games selection reveals some very fresh additions. This is a good sign and shows that the casino frequently adds new games. It's a category worth checking out if you like to play some new games at the market.
Other than slots, jackpots, table games and crash games, Casinoly also has a sports section. With some improvements to the overall site and its features, this could potentially be a good all-in-one casino for those who like to combine all their gambling desires to one place.
Desktop Game Information
Games: 5000
Slots: 4200
Table games: 180
Jackpot games: 300
Crash games: 20
The number of games is an estimate at the time of this review and may change as new games are added.
Casinoly live casino consists mainly of tables from Evolution and Pragmatic Live, but also has some from Betgames.tv, Skywind, Playtech and LuckyStreak. Needless to say, there are plenty of tables here and space for everyone in their favourite live game.
The live casino is a great mix of classic table games, such as roulette, blackjack and baccarat, as well as modern live game shows. The best game shows come from Evolution as their popular Grazy Time and Gonzo's Treasure Map are available.
If you haven't played game shows yet, don't miss out on the fun! They're super entertaining and you get a whole different perspective to the whole live studio game scene. Read more on our live game shows page and learn what they are all about.
Live Game Information
Total number of live casino games: 300
The number of games is an estimate at the time of this review and may change as new games are added.
Any good casino will provide well-working mobile accessibility nowadays. Casinoly is doing pretty well with their mobile version, although sometimes a big casino like this has it's downsides on mobile usability.
You will find everything that you have also in the desktop version but in a very compact size. To find space for all the neat features in a small mobile screen is not that simple. However, the most important thing is that everything works well and there's no issues when loading the games.
We have listed and reviewed some excellent mobile casinos in Canada. Check them out and experience the joy of playing with your mobile.
Casinoly supports a variety of deposit and withdrawal methods. If you like using cryptocurrencies, you'll be glad to know that there are lots of different ones you can use here.
The minimum deposit varies a bit according to the chosen method. Remember that if you want to receive the welcome bonus, the minimum deposit is C$30.
Below you can see all the available payment methods, minimum limits and possible fees.
Payment method
Min. deposit
Min. withdrawal
Possible fees
Visa
C$20
❌
-
Mastercard
C$20
❌
-
Interac
C$10
C$10
-
Mifinity
C$15
C$15
-
Neosurf
C$20
C$15
-
Cashtocode
C$20
❌
-
Crypto
C$20
C$20
-
The average withdrawal processing time at Casinoly is 1-3 days. This will depend on the chosen method and verification process. To speed up the withdrawal process, getting your account verification done early is good. This will help the casino to process your request faster and you can expect the money to arrive sooner.
This is still slower than many other casinos can offer. Check out our instant withdrawal casinos page, where you can find casinos offering lightning-fast withdrawals.
These are the estimated transfer speeds for each method:
Interac: 1-3 working days
Mifinity: 1-3 working days
Neosurf: 1-3 working days
Cryptocurrencies: 1-3 working days
Every player should be guaranteed friendly, professional support. Whether it's a common question or something to do with a player's personal account, support is often needed.
Casinoly has a very minimal FAQ section, which is not very helpful. It barely answers the most common questions, not to mention delving deeper into other issues.
I contacted live support because I needed to clarify a few things. When I entered my question, I was 11th in the queue, but the queue cleared quite fast, and within some minutes, it was my turn.
The support agent seemed not very bothered about providing quality support. When I asked about some details about the casino games, he simply told me to go and browse for them myself. After a few messages back and forth, he could answer the questions anyway. I'm not sure what made him not answer in the first place.
He also said he couldn't help me because they work with many casinos. I don't think that was relevant as it was live chat for this specific casino, and as a professional, he should not be telling me about all the casinos they work with.
Unfortunately, this was quite a poor performance from Casinoly regarding providing support.
Email support: ✅
Live support: ✅
Phone support: ❌
When you first register for Casinoly, you will need to provide your name, age, address, phone number, and email. This will be enough for you to create an account and you can then access the casino.
Casinoly will only ask you to provide futher documents when the time comes. Usually, this means that you will have to provide verification documents at the time of your first withdrawal request. It doesn't harm to ask from the customer support if you could do an early verification.
The following documents are needed for KYC:
copy of ID (passport, driver's licence etc.)
copy of a utility bill (e.g. gas, electric, max 3 months old)
copy of the deposit may be requested (e.g. screenshot of a bank transaction)
Casinoly is licensed and regulated by the Government of Curaçao. This governing body makes sure that the casino follows strict rules and regulations.
What I find very concerning is that Casinoly does not offer any tools for responsible gambling. This means you cannot set any limits to your account to help you control your gaming.
Despite having a dedicated page for responsible gambling, they do not seem to take it very seriously. The only thing you can do is ask for self-exclusion, which the support service team can do via email.
Please set your own limits if you wish to play at this casino. Don't gamble with more money than you can afford and stick to your budget. If you ever feel like your gambling is getting out of hand, don't hesitate to seek help immediately.
If you're looking for other casinos to play at, check out these alternatives:
National Casino: National Casino stands out with its modern look and game catalogue. You'll find excellent banking options, a low minimum deposit, and great bonuses to help you get started.
PrimeBetz Casino: This is a simple online casino with many games from various providers. Players have 24/7 customer support available and many payment methods to choose from, including cryptos.
Simsinos Casino: Simsinos has a colourful, cartoonish design, many handy payment methods, and an excellent selection of games, especially slots.
FAQ
Casinoly is owned by Rabidi N.V.
Casinoly is a safe casino with a license from the Government of Curaçao,
After working with casino content for a good few years, Milla now puts her heart into writing detailed articles that speak from player to player. She will investigate the smallest details and provide honest reviews.
Methodology
This review was made independently by Bojoko’s casino expert. Rating score is based on both
quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
