Blackjack Ballroom casino review (CA)

So after signing up, there were 3 different deposit bonus offers, for the first one which of course takes the highest percentage was 100% deposit of up to CA$150, I deposited $60 and got $120 for my first one, I was a little excited to get 100% back I must say. For the second deposit, 50% deposit bonus up to CA$200 and lastly the third which was 25% deposit bonus up to CA$150.

The minimum deposit is CA$10 and the bonus is subjected to a 60x wagering. I don’t consider this very bad, but I believe they would have done way better if they adjusted the wagering to at least 20X or lower for them to fully grab my attention. Though for beginners, this option is a very nice gesture where they could really learn a lot when it comes to the overall casino experience. Knowing the time that I would need for me to fully max out the bonus, I decided to forfeit it and proceeded with the games.

Other than the welcome bonus, players can also get rewarded for their loyalty every time they use real money to play. There were 6 levels in the casino rewards loyalty program. The points could be redeemed to play at the casino, once you reach higher levels.

After finding out that this casino is powered by Microgaming, I was certain that it has some cool games given Microgaming is reputable and renowned.

Landing on the games lobby, I was met with menus arranged neatly each standing for different categories, it provides exciting titles in the various categories like video poker games, table and card games and also slots.

Under slots, which are my personal favorite there were different clusters of 3 reel slots which included games like couch potato, wacky panda, Diamond Empire among others. In 5 reel video slot games there were games like 108 Heroes, Agent Jane Blonde, Amazing Aztecs and many others.

There were also progressive games like Mega Moolah, Treasure Nile and Cash Splash. Going through these games I decided to head over to the table games section, here I tried a game of blackjack, followed by some Baccarat.

As always I had to experience the thrill of live casino, and directly went to the Live Super Sic Bo. I decided to try some of my new strategies, and for sure, I came with a comeback from $21 to $61. By the time I was done I went directly to my withdrawals. All in all I think this casino is not doing a bad job, but with only about 500 games, they are slacking to be honest, leading casinos have thousands of games in their libraries and for them to compete they have some catching up to do.

With an interactive mobile interface, working my way through the site was a walk in the park for me. Navigation was straightforward, everything worked like it should, I actually was impressed with how smooth it was, the graphics on live casino and other games were on point.

This site is compatible with a lot of devices, including Android, iOS, Windows and Blackberry as well, every action I could perform on my desktop, I was able to achieve on my mobile device, including contacting customer support.

The website is adapted to fit smaller screens making every action seamless. Any web browser was able to load the site without a hassle as long as there was a working internet connection. Unfortunately, this casino does not have an app; being a casino of its caliber I believe it should have an application.

There were two ways available to contact customer support, the fastest and most reliable was live chat, I found this to be very prompt. Even though it took me about a minute or so to be connected, here I was able to get in contact with one of the staff who helped me out in only a matter of minutes.

Another means of getting help from customer service is via email, queries can always be forwarded to support@crhelpdesk.com. Reply times aren’t very lengthy, with responses within half a day which was pretty decent.

After signing up, I was not asked for any more verification, even after I tried to withdraw some of my winnings from the casino I wasn’t asked to verify my account and for this I am a little happy, what can I say. I cannot complain due to the fact that I wasn’t asked to verify, I find it okay that they didn’t need more info.

As expected every serious casino should have multiple deposit and withdraw methods, Blackjack Ballroom does just this by offering a number of ways of transferring funds, including PaySafeCard, MuchBetter, Instant Banking, Interac, Visa, MasterCard, Ecopayz, Visa Electron to mention just a few.

Different methods had different restrictions for instance withdrawing time on MuchBetter which I used, took 2 days for me to get my payout. I have always felt that Casino Rewards should actually improve on this, considering they don’t process payments on weekends.