HotSlots Casino Review

HotSlots has an extensive game collection of over 5,000 games. This is a huge selection, and it's filled with quality games from the best providers. At HotSlots, you can play Jackpots, Megaways, table games, and, of course, all the classic fan favourites like Book Of Dead and Gonzo's Quest.

HotSlots is the place to be for Jackpot lovers. They have a dedicated game section for BF Gaming daily jackpot games and a selection of over 60 jackpot titles. BF daily jackpots guarantee a prize drop every single day for one player. Personally, I love daily jackpots, as they add some nice extra excitement to the gameplay.

The filtering at HotSlots has strengths and weaknesses. Regarding jackpot titles, the filtering is great. When browsing the jackpot categories, you can see the current prize pool for each game, making it easy to see which game has the best jackpot without opening the games separately. 

With other games, there is room for improvement. At HotSlots, you can browse through all and new games, table games, scratch cards and slots. Alternatively, you can also use the search tool or filter by provider. For such a large game selection, there could be more game categories and filtering tools.

However, HotSlots's game selection is amazing, and the filtering tools are good enough to create an enjoyable gaming experience.

Game Information

• Games: 5,000
• Slots: 4,000
• Table games: 60
• Jackpot games: 140
• Crash games: 0

^{The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.}

Even though HotSlots has focused most on their slot offering, their live casino section is surprisingly good. HotSlots has over 400 live casino games from the best providers, like Pragmatic Play Live, Evolution Gaming and Ezugi.

The filtering in their live casino section is also well done and actually better than on the casino side. You can filter all the live game modes: live game shows, blackjack, roulette, baccarat and poker. It was easy to access and play all of HotSlot's live casino games.

It would be foolish to count HotSlots as only a slot casino, as they have everything you need for a full live casino experience. Well done HotSlots!

Live Game Information

• Total number of live casino games: 420

^{The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.}

HotSlots shows great examples of how modern casinos should implement mobile gaming on their site. They have a great section about their mobile usability, with detailed instructions on how and why to use it.

They don't have an app available from Apple or the Play Store. Instead, you add a shortcut to your smartphone's home page. There are pictured instructions on how to do this, and it works just as effectively as any mobile app.

I tried it out myself with a tablet and an iPhone, and I loved the experience. The mobile version offered a great selection of slots, live casino games and a wide range of deposit methods. Everything loaded quickly without any slowdowns or lags.

HotSlots is definitely a casino you can enjoy wherever you are, as long as you have a smartphone and a stable internet connection.

HotSlots falls behind its competitors in payment options. To be specific, their withdrawal policies are poor.

At the time of this review, HotSlots only promotes one withdrawal method for Canadian players: Interac. The lowest withdrawal amount is C$20, which is around the industry average.

I contacted live support for additional withdrawal methods, and they told me that traditional bank transfer is available if other methods are ruled out.

There are over 10 deposit methods available, making it easy to fund your account. However, it doesn't really add any extra value to HotSlots banking policies. If you choose a deposit method other than Interac, you will likely need to submit additional documents to withdraw your funds.

The lowest you can deposit is C$10. Below, you can see all the possible payment methods and limits at HotSlots:

HotSlots doesn't clearly state the predicted time it takes to process withdrawals.

However, after researching and contacting customer support, I found that the estimated average withdrawal processing time at HotSlots is 72 hours.

After your withdrawal is approved, the transfer speed depends on the payment method. HotSlots currently only accept withdrawals via Interac and, in some cases, bank transfers.

The estimated transfer speeds are presented below: 

• Interac: 0-3 business days
• Bank Transfer: 2-5 business days

HotSlots offers customer support via live chat and email. Unfortunately, the live chat is only open during specific hours, so you don't have 24/7 support at HotSlots. The opening hours also seem to be designed for European users, which is inconvenient for Canadian players.

The opening hours for live chat are as follows: 

• Monday to Friday: 9:00-23:00 CET
• Saturday to Sunday: 13:00-21:00 CET

There were a couple of times when the live chat was closed, even though I contacted them during its opening hours. However, after a few refreshes, it always opened. When I got through, the agents provided friendly assistance. Although there was some inconsistency in their responses about payment policies, I left the chat feeling satisfied.

HotSlots has a very broad FAQ page that helps with most issues. The questions are categorized into specific sections, such as financial, technical, bonuses, and casino. The answers were really helpful, and HotSlots deserves a plus point for this.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌
  

HotSlots has a gambling licence from the Curaçao Gaming Control Board, so you must verify your account at some point due to the licence regulations.

The verification is done by uploading the following documents from your profile:

• Proof of identity (ID card, passport, driver's licence, etc.)
• Proof of address (utility bill, official letter, etc.)
• Proof of deposit (screenshot from online bank, etc.)

Unfortunately, you can't upload any documents in advance, which has a negative impact on the overall experience at HotSlots.

Uploading documents immediately after registration prevents any possible issues when it's time for your first withdrawal, but this is impossible at HotSlots.

HotSlots is a licensed casino, meaning it is a safe site that has to follow certain regulations regarding responsible gambling.

They have an extensive page dedicated to responsible gambling, with loads of information about tools to limit playing, tips on controlling your gambling, and links to external help services.

However, you can not set limits yourself. You must always contact customer support to do so. I wish HotSlots would improve this, as the tools should always be available from the player's account.

You can self-exclude and set limits such as deposit, loss, or wager limits, by contacting the support team.

If you want to try something different, here are some alternative Canadian online casinos for you to try out:

• Bitcoin.com Games: Bitcoin.com Games is an online casino where you can play only with bitcoins. There is a lot to offer and it's 100% secure and anonymous, so it's perfect if you'd like to play with Bitcoin.
• Locowin: Locowin is a fresh choice with their fun and stylish design. They offer reliable customer support and perfect mobile usability, but the withdrawal limits are not the best here.
• Wallacebet: Wallacebet is an all-around casino, offering a casino, live casino and sports section. They have thousands of games and a lucrative VIP program to keep you entertained.

HotSlots is owned and operated by Forwell Investments B.V.

Yes, HotSlots is a legit casino controlled by the Curaçao Gaming Control Board.